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Customer reviews

Rating 4.7 out of 5 stars with 2873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,873 reviews
  • Rated 4 out of 5 stars

    Great but not awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got many rugs in home, this vaccum is very powerfull but it just can't sweep the rugs with rotary brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is totalllly worth the money. I will never not purchase one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I hope I never has to use them but they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the warranty on any thing that happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying the warranty on anything you purchase. It will save you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchases. Ease of use is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my vacuum cleaner without hesitation when the battery failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy service is a must for electronics or appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Yet to use this insurance but am pretty sure I made a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty programs & Geek Squad make a great pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this plan for the clippers & are thankful for all the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great stopped working after a while but with my warranty I exchanged for a new one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! If anything happens I know my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service Always feel great after buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Always feel great after buying from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. 100% refund with broken unfixable unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad and Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well and immediately refunded cost of item when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use and hopefully won’t need to but nice to know it’s there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad for all of our tech support and have always found them to friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with the price. But that’s how they make their money back. I am not happy with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    my Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the rumba. The only issue was that it had a software failure and best buy cancel my replacement order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection, it worth the extra money.

    I would recommend this to a friend