Customer Ratings & Reviews

This is a Christmas gift for my daughter. I'm telling you this is a great Buy and Product. I have no pictures at the moment because my husband is using the one i purchase for myself .. He Loves it..thanks Besr Buy. And your warranty is The Greatest.. Your Loyal Customer Jacque Miller

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

Purchased this extra protection for my cordless vacuum

great service for issues that can arrive with any product unexpectedly.

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

I specifically go to BEST BUY when making big purchases because of GEEK SQUAD. The Geek Squad protection/service is the best out there. Do not get me started on Target's protection/service. With Geek Squad I have peace of mind! They don't just want to take your money!

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

There's nothing to review. It's a protection plan. I guess if I really had to say something about it is that if my Dyson vacuum breaks within the next 3 years, I have this protection which means BB replaces it for nothing or gives me another one or something similar of equal or lesser value. No need to return the box or a receipt. Just give them the broken down piece of plastic and get a new one. It's worth the $69 I spent on it. At least I think that's what it cost me...

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

Easy to put together and so much lighter to use than the old vacuum cleaner I had.

Best purchase you can make when purchasing an appliance! I recently had a Shark vacuum die on me and took it in to have it serviced in-store, they were unable to repair it as it's a model that shark no longer makes so I was refunded the full amount I had paid. It was a quick and easy, no hassle experience. I'll keep making future appliance purchases through Best Buy as long as they keep up the great customer service.

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

Geek squad protection always try to buy for a piece of mind

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

Great vacuum cleaner offering reliability and agility to get to the most inconvenient locations. Though this is my 3rd vacuum of this brand(the 1st one a wheel fell off, and the 2nd would no longer turn on, both malfunctions occuring within 2 years of daily use) i would most def purchase a warranty. Great product overal despite the hiccups

We needed it for sure. 3 years is very good timeframe for electronics.