Customer Ratings & Reviews

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

I haven’t had a problem but they are definitely on tops of any issues you may have

[Employee of bestbuy] The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

The egent did good work they installed my tv fast and did a good work

No hassle, got my money since they did not have the exact product I bought two years ago!

Always respond to each issue I have, the people were amazing

I recommend this product is very very good I like I love it

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

Cleans really good!!! My rug was dry very quickly. Looks like new again!! Easy to assemble and very easy to use! Highly recommend it!!

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

Very useful and helpful in case something were to go wrong.

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.

Cleans very deep and removes tough satins. The steam cleaner is a little loud but works very well.