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Customer reviews

Rating 4.7 out of 5 stars with 2874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,874 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was return guaranteed and glad that I added.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very worst irobot. No support from bestbuy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super powerful and easy to manage. It’s expensive, but my wife is happy with it. So I’m happy. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only shop at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy appliances at Best Buy. Because of the Geek Squad. I know the my 6-year-old child computer will be protected whenever life happens to it. Best Buy will replace the item if they can not fix. That's why i love their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Private protection plan and rest with peace of min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any reason not to get the protection plan, especially when you buy your items at great savings!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Vacuum warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product puts me at ease because told the limited Time warranty. If something doesn’t work, I can go to the store for more details to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate paying this much money for a service I may never need, but since I did have to use it I will most likely keep buying it. Very easy return for the broken vacuum and new vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person who loves to have protection on the equipment I buy and my New Dyson V11 is not the exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is the best because it is easy to use, no hassles , no paperwork, no problems its easy and great. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent told me that the vacuum cleaner would be replaced with a new one if any part of the vacuum cleaner stops working or breaks, such as the rollers stop turning. I thought purchasing the 5 year plan was worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never forget geek squad protection if you have kids especially. They have saved me from losing so much money if something breaks because I purchased the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if you have dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these with my purchases of vacuums because I have a husky and tend to kill vacuums quickly. Until a brand makes a durable product that can take the wear and tear of dog hair, I will continue to buy these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things I won't purchase without Extended protection. Many times the protection has paid for itself. The new battery operated devices can malfunction and with this protection they either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty trust me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty on my vacuums...they always give me a new vacuum if it goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must have if you are purchasing an item over $100. Very easy to return an item under this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at the car stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car stereo installer was great. Got a remote start system. Went perfectly and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend