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Customer reviews

Rating 4.7 out of 5 stars with 3654 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,654 reviews
  • Rated 5 out of 5 stars

    Geek squad can’t be beat! They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this plan. It is so worth the low cost of it. Anything that goes wrong with your equipment, for instance this vacuum I just purchased, I will bring it back and get a new one. It’s the best warranty out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is all about service. They put the customer first and that is why I always come back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really work but I’m returning it just cause for me it’s faster just to sweep and dry mop by hand. Also I don’t have the space for it. It can take almost a full day to do 1 room. I wonder if it just keeps going until it needs to go back to the charging dock. So it will keep going even after the floor looks clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was very good at replacing my machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent waranty and I have experience with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with. With the coverage you are given, it's hard to not buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vaccum help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got the warranty just in case haven’t had any pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vacuum with very strong section I love the vacuum it is a little on the heavier side but I love how strong the section is, I got the warranty just in case haven’t had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad maintains our computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second contract with the Geek Squad. We both have worked from home for several years using 4 different computers. When we have a computer issue we just take the machine to the Geek Squad and all is weel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has helped us a number of times when A product has had a problem and needed to be replaced. A worthwhile $$ spent to ensure the product lasts as long as you need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be aware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great as in it replaced a broken vacuum right away no hassle. Just know a 5yr plan is not transferred to the new one and it can only be used once. It's not as many times as needed in five yrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Next Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have had your vacuum now for 3+ years, do yourself a favor and get this and you’ll thank you later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the best service plan every and they are at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance- A necessity for any electron.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, I like the all the time to protect my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying for item which you are planning to use a lot. As item breakdown at times. So in my opinion it is absolutely worth buying this type of protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best Buy has best extended warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has best extended warranties! I purchase extended warranties on everything I buy at Best Buy. They are definitely worth the extra money. You never have to worry about your item being defective. It is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave without purchasing a protection plan. They really come in handy whenever there’s an issue with your product. Easy to exchange and coverage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Òut with the old, in with the new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised By the efficiency of the process start go finish of converting an underperforming product to a household cleaning Champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum for the money and works well with pet hair

    I would recommend this to a friend