Customer Ratings & Reviews

The vacuum worked amazing for the first two years, after that the battery was noticeably less powerful, I would recommend getting the protection plan.

Excellent service, very professional and always willing to find the best solution for the client

I would rather use the Best Buy Geek Squad Protection then any other plans. Best buy is so easy to deal with and they cover everything and do all the work as far as sending it off and dealing with the manufacturer.

No hassle, super easy return. You just bring the accessories with it and they take it. You can replace it with another one just let them know, they scan, and you're off. Quick and simple.

I use this for my pets and it is the best quickest cleanup vacuum on the market. Has its own self cleaning mode and tells you how dirty the floor is!!

I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

I never buy a product from Best Buy without getting the warranty. I recommend always buying the warranty on the Dyson products as we have had to use it in the past. Dyson 2 year warranty isn’t near long enough.

They helped me with what I wanted to pick out and suggested the best product for me personally

Covered my vacuum that developed an issue and replaced it very quickly.

Always put warranty on all my big purchases. Never have to worry for years being covered

I love when Geek Squad offers a 5-year protection. It is the best reassurance. Can be a little pricey, but worth it.

The agent came to my house and unpacked every box and put it together in front of me. They explained every component and demonstrated each function. They also explained how, if it were to break, how the warranty would be honored.

Well worth the money. My Dyson of 3 yrs stopped working. My Dyson was replaced with brand new Dyson. I took another Geek Squad service plan out on the replacement

My steam mop stopped heating, luckily I had my Geek Squad service in place and got it replaced for $0

2 years whort product. Would buy again. Do the job perfectly.

Must add!!!!!! This will protect you and your investment.

It has a tremendous gravitational power. The best vacuum machine that I’ve ever used

Have not had to use this yet and hopefully do not have too but such a piece of mind to have this protection!

Im getting older so anything that can make life better is a big plus Thank You