Customer Ratings & Reviews

Excellent customer service and answering all my questions. Convenient scheduling times and appointments. Highly recommended replaced my old product when it failed no questions asked.

It is always great to have protection on an item if it get messed up or damaged

It is always great to have protection on an item if it get messed up or damaged

I love the Best buy’s warranty program. They are great in providing services and I am very happy with it.

The best service. They install and repair my electronic devices in my houses

I have had the same problem three consecutive times with a Dyson vacuum. When I got the second one, I got a three-year extended geek squad warranty in anticipation of having further problems. The vacuum broke inside of what would have been the manufactures one-year warranty but because Best Buy replaced the vacuum under my extended warranty, that voided the extended warranty, and now my third product has already broken and the three-year warranty was a waste. This would be great for products that you expect to last beyond Their Factory warranty, but I would shy away if you have a product that has a higher potential for a short shelf life

Vacuum's great - mop attachment not so much. Would've returned but the window had passed.

Over all I love the way it moves on the floor and it gets in to all the corners I recommend it

Excelleni!!! This is working perfectly as per our expectations

Comes in handy especially since a lot of issues tend to happen in first couple of years!

So far have not had to use it on this, at least have it in case it is needed, hope if to need to be serviced or that to happen while having the Geek Squad Protection

We used to pull shopvacs all around the house, but now all the kids love to use our Dyson stick vacs!

Havent had to use this service yet, ut it seems like a good value for the time frame if anything does go wrong

Replaces your vacuum if something goes wrong. I recommend getting the protection plan.

Good choice for protection of my Best Buy products.

It is comforting to know i got the geek squad for anything that should go wrong.

I have not had to use this yet because I just bought the product but we love the extended protection because It gives us a sense of security and the people at the Geek Squad are excellent

My vacuum broke and when I took it in they just said I could get store credit or pick a vacuum off the floor.

Never can go wrong with the protection plan especially if the manufacturers warranty isn't great. And the protection plan against accidents is the best

Haven’t had to use the geek squad protection plan until now and it was so easy. Brought in my old vacuum and they let me exchange for the same item or upgrade and pay the difference.