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Customer reviews

Rating 4.7 out of 5 stars with 3654 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,654 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great they protect the product no question ask. I have replaced items up to two years old and got a brand new one for free with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is working best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality and working very well. I like it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans with replacement options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their services do not fall short of excellent. When something covered breaks, rest assured you will have it most likely replaced than fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough experience that had to be handled by the manager. I was told by Geek Sqad that my apple care plan really doesn’t cover my AirPods which really upset me and also had to make 2 appointments for my AirPods because your system wasn’t functioning correctly and it seems as if no one cared. I was told my AirPods would be back in 3 to 5 days then the manager says that wasn’t true it would be longer. Just frustrating because I use my AirPods for work I can’t have my phone in my hand and work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is a Great thing to have if you end up needing it. I would recommend you to get it. It is more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is a Great thing to have if you end up needing it. I would recommend you to get it. It is more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program it’s good when you’re family bcz it could save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again i have never had to use this plan on anything but it is a great value to add protection to your products. Geek squad is always ready to answer any questions you have if you call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, works great. Would definitely buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green light is another level !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the green light, it will show you everything that is in your floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so good I trust them . Zzz Z A As A A As As A As

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this, after giving one to my mom, she asked me to get one for her sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it’s supo to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dee boy and after like 3 months it stopped chatty. Called geek squad and was told to bring into store and they swapped it out for a new one & I was allowed to purchase a new warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection- was able to use to replace my vacuum when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WAY TO PROTECT YOUR PURCHASE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Geek Squad Protection, had to bring one of the purchased products and they didn’t even ask me what’s wrong with it, just brought me the new item out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get these just to be safe. Ive notvhad to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swad protection plan are a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swad protection plans are a great value when you have an issue its easy to get it resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my shark robot cleaner don’t know exactly how well these things last or how long seems like a really good actually since the equipment itself was somewhat pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for all of my items, definitely worth the price of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the experience of geek squad, my item was check and parts were no longer available so they issued me a credit and I purchased a new item

    I would recommend this to a friend