Customer Ratings & Reviews

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it.

As long as I've been shopping at BestBuy (over 18 years, i have always had Geek squad protection. They have never let me down and always friendly.

Best Protection Plan in electronics by far! Highly recommend it.

Great additional protection for a great product. I get this everytime-it makes sense to spend the extra money when it comes to ten percent of the purchase price

Geek service was great .. vey kind people ..when into the store and they help me right away

The plan is kind of pricey. But it protects it for 5 years . So well see how it goes.

I got this 5-Year Accidental Geek Squad Protection and is worth it esp with products that are not easy to repair locally. Customer service Bestbuy's Geek Squad is always great!

Agents clarify what my coverage will cover and how everything works.

Extremely easy process. Had no struggles with processing the exchange.

Always adding protection. Few times it helped with replacing items

Geek squad is great when needed. Replacement guarantees are always a bonus

I would definitely recommend everyone to get this protection. Every few months my vacuum will either stop working or will give me problems but this protection will replace it .

protection plan by geek squad has come in handy in the past, since I used it once, I get it on most accident prone items from then on. fingers crossed I won't need to use the product!

Everyone should get the Geek Squad protection if you are buying anything from Best Buy. It’s amazing warranty and service

Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

I love my vaccum so much! Best thing i ever purchased. Does such a wonderful job on the hard floors and carpets!

I live the protection plans from bestbuy. Always so friendly.

Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

This vacuum did its job , it work amazingly on the furniture and getting the stains .

Always a must for me with five boys in the same house. They have helped replace numerous things that my children have "accidentally" broken. Peace of mind is great!