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Customer reviews

Rating 4.7 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,655 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always respectful and considerate they listen and understand your situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has been essential. It has allowed us to have a functional vacuum cleaner without having to re-purchase one2 times in the last two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a faulty device ASAP. Great service and will recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents diagnosed our computer problems which could not be fixed. They were honest to let me know it would cost more to repair than to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Whenever I need something fixed their always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the warranty offer covers a lot of things it it was to break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great it’s great knowing that your device is a secured and protected for two years best friend ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad and don’t ever plan to use it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to buy the protection plan on electronics. Geek Squad is amazing and i have used them many times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and soo helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always beneficial to have. Comes in handy every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlotte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy GEEK SQUAD PROTECTION on every purchase and I have never been disappointed. It just makes sense to protect the things you buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase if you use item regularly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase very pleased with this purchase. Please try it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Dyson Cordless Vacuum. The vacuum is a pricey item and I do use it almost daily. I wanted to make sure my investment will be good for at least 3 years!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments and making sure they are covered. The peace of mind is great to have. If you have any questions or need any help, feel free to reach out to us!

  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of us efficiently with our issues. It lived up to the service as stated in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of us efficiently with our issues. It lived up to the service as stated in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm glad to know that I could if I had to. The cost for this level of protection was reasonable, and the convenience of handling claims in store is a big bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kdtx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the coverage as I am an older person and cannot fix things by myself any more. But that is ok , I will call geek squad and they will install or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad. They always point me in the right direction every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good communication and ready to help you, if they cant fix it, they will help you with the next step

    I would recommend this to a friend