Customer Ratings & Reviews

This product comes in handy love it but its too pricey

I purchased my Geek Squad protection plan. It is helpful to have this added IT protection for all my devices.

love love love my vacuum cleaner and if I need any help are have any problems I know I can call Greek Squad for help

I dont always by a warranty but I have always been satisfied with Bestbuy warranties.

Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

I never needed it and I hope I never need it but I know that if I ever need it they will be great

When my last robot stopped working I was able to return it before the end of my 2 years and replace it. Well worth it

I always get the geek squad plan. Covers everything and more and puts my mind at ease knowing all is covered.

This coverage allowed me to get a refund for my Roomba when they were unable to repair it.

We have always purchased the protection for peace of mind and it has come in handy and saved us money in the long run

Always a great idea to have the protection! Don’t pass up the added piece of mind!

It was super useful geek squad made it super simple they replaced my old product with a new one.

Best Buy honors their warranties helpful for expensive products.

YOUR CRAZY IF YOU DONT BUY THE GEEK SQUAD PROTECTION PLAN. you spend you hard earned money why not protect it!

i like this irobot works good on carpet and hard floor

I always bay this, it easy to use if your product broke.

So happy that i got this plan for my new Roomba, they are quick, they visit your home for repairs or inspections.

geek squad is so important they assist when devices fails you.

I always get Best Buy’s warranty on things. Never know what can happen and better safe than sorry!

This vacuum is a very quality product. I would recommend this product to anyone. Happy I purchased this item.