Customer Ratings & Reviews

We bought the Geek Squad protection plan for an expensive shark vacuum. The vacuum broke immediately and BB quickly and no questions asked refunded the purchase. Worth the investment for such an expensive appliance.

Easy to put together and so much lighter to use than the old vacuum cleaner I had.

Still works great, use on commercial carpet with high tracfic

We needed it for sure. 3 years is very good timeframe for electronics.

This protection plan was used to replace a vacuum that had gone bad. Employee helped me out big time! Got me a better vacuum I liked much more because the one I was trying to replace wasn't being sold anymore. I love my new vacuum so much more than my older one. Thanks so much Best Buy/Geek Squad!

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

Always I am buying the Shark up right vacuum also buy geek squad protection.

Nice peoples and Nice services always come on time

All the product I purchase have protection very easy to use

Best buy in Grove City Ohio gave me excellent customer service. The geek squad tech took care of me quickly and efficiently. Best customer service in store I've had in a very long time. 100% satisfaction. Will return and recommend.

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for

I have never had a problem with their service always kind n makes thing happen

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

We were skeptical about making this purchase and relying on a battery to power a vacuum. We gave it a try and this vacuum is amazing. It is versatile with tons of attachments. So convenient and easy to use. Everyone should have one.

I just told my buddy you know we’re getting old when when you’re talking about vacuums you bought your wife and now here I am reviewing it lol…. But I had to. My wife LOVES this vacuum! Self cleaning, super powerful, she rates it 100 out of 10! Great appliance! Great protection plan. All-around A+ HIGHLY recommend!!

Love how quick they take care of any problem and issue with any product

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

I highly recommend purchasing the warranty every time you buy a Dyson product. I have been buying Dyson products for years and so far two out of the seven devices that I have purchased have giving me issue. however with the warranty you get your device replaced for a brand new one. The only catch is that you have to rebuy the warranty every time you use it but in my opinion it’s worth it especially since Dyson products are very expensive definitely Worth the money.