Customer Ratings & Reviews

They are good, helping in any way they can and to get the services I need

The protection plan is definitely worth the money in my opinion, I had an issue with my original vacuum after the manufacture warranty was up and Best Buy replaced it with no issue.

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

I like the geek squad service, super helpful, I made the appointment for the replacement of my steam mop and got a new one right away.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

I was able to make a quick appt for same day, due to being unable to fix my vacuum i was able to get a new one that same day!

Great product, for the price I was looking for something not that bulky and that could do the job

I have used one before and i loved it. The only thing it doesnt do is get the edges of the walls. It leaves like a 1 inch gap. So i always have to take my broom and sweep the edges. But all in all its a good vacuum/mop

Easy and compact. Has multiple attachments and make my wife happy.

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Protect your investment it’s worthy buying protection specially, Greek Squad

Best Buy has the greatest protection warranties- great if I have a min issue with the product- no issue so far

The protection plan is definitely worth the price peace of mind for a year or more.

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Great product. This was the best gift for us for this Christmas. The first product we bought was defective. Best buy changed that without questioning anything. The only problem with it is that my little cat does not like it. This product is worth buying.

Havent had to use this service, but nice to know we have it. Just in case. Since we hadnt had a vacuum broom before, i wasnt sure about the quality of it. I thought it would be a good way to protect us from costly repairs, if they were needed.