Customer Ratings & Reviews

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

Make Sure to always ante up on the protection plan max years as possible. Ive been purchasing both for year's. So lets do the Math. In the lat 18 years, Ive had a toral of 6 Vacuums at $169 per unit in addition to the protection plan at the price of $38 equals up to $207. So consumers listen, a spent a grand total of $435 for Vacuum usage for my residence in the last 18 years. Its the Best Buy that money can buy!

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

Most suction power from any other vacuum I've had before at a great price

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

I had used so many different accident protection plans that just didn't work out in the past. Best Buy has made it extremely easy to use, even for purchases that were gifts for other people. I recommend making sure you have a log in to track your purchases, and keep an eye on when your protection expires. This has saved us more times than I care to admit from Roombas, to TVs, to appliances, computers, and watches. Having peace of mind has been great!

Great vacuum cleaner offering reliability and agility to get to the most inconvenient locations. Though this is my 3rd vacuum of this brand(the 1st one a wheel fell off, and the 2nd would no longer turn on, both malfunctions occuring within 2 years of daily use) i would most def purchase a warranty. Great product overal despite the hiccups

I have not had to use this one but I purchased for my previous vacuum which was not available for replacement when it no longer held a charge. I was able to get a newer model for the price difference plus the purchase of this new warranty. The warranty paid for itself. I knew from my research that this was a common problem with rechargeable vacs so I knew I would need to use this warranty.

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

I bought this accidental for my very expensive vacuum and I'm glad I did. Manufactures are making things to last less and less. It was so easy to replace my vacuum that was out of manufacturer warranty.

My Bissel Crosswave X7 lasted a little over a year. The motor began to fail. Thank goodness I opted for the Geek Squad 5 year warranty. I took my Bissel to my local Best Buy store and they were able to exchange it same day! What a great protection plan! Well worth the price and service.

always easy to work with they never feel like they are trying to help the business over the customer if that makes sense, every time iv had to exchange something they are quick to work with me and dont question you like you are lying like other company do if you try to return an item its the only reason i ever bother getting a protection plan cause i know its actually worth the money and hassle free

Great no question asked so easily to do warranty of my old vacuum

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

Best Buy Geek Squad Warranty should be bought on all appliances , computers and all electronics products. I always buy Best Buy Geek Squad warranty on all Appliances, Electronics products, Computers products, Very friendly customer service.

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .