Customer Ratings & Reviews

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

Very easy to use!! Extremely accomodating!!!! Friendly

This came in great handy, because when the vacuum I bought broke down, it allowed me to get another vacuum without paying too much of a cost for it, so I always recommend to get the Geek swap protection for vacuum cleaners

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

great service for issues that can arrive with any product unexpectedly.

Excellent service when I request the warranty or assistance.

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

Protect your investments folks!! The plans can seem a bit much at the time of purchase but isn’t peace of mind is priceless? The plans are certainly cheaper than having to replace your purchase at full price. DeaLing directing with Bestbuy vs the items warranty folks can sometimes be as different as night and day. There’s no better comfort than knowing your investments are protected! Especially when being/becoming a total tech support member as well.

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Purchased this extra protection for my cordless vacuum

I very much enjoy the geek squad protectection. I've used it in the past and they definitely deliver on the warranty. Thank you Geek Squad

Was great in the beginning. But over time the battery wouldnt keep charge as long. Great vacuum tho, battery issues aside. Make sure to purchase the protection plan! The plan is gold!!

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

I always purchase the 3-year accidental Geek Squad warranty with any of my devices from Best Buy. It is most definitely worth it.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

I have never had a problem with their service always kind n makes thing happen