Customer Ratings & Reviews

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

Good thing to have. Definitely recommend having this.

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

Love the protection plans offered by bestbuy. So easy to use.

Love the work that the agents did they did a phenomenal job at mounting my television

Excellent I love it . I recommend it. Easy to use .

Great service they provide. Very courteous and helpful. They dont mind going extra mile to help you.

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

I always get geek squad warranties Ive always had good experiences with them

I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

this is excellent product ,i will use it again tell a friend to tell a friend to use it

It will protects my vacuum just in case something happens, I am glad I have it.

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

I usually don't by the extra protection but did for our robot vacuum because of fear of damage from dog soiling. Did not have a problem with dog soiling but our unit stopped working about a week before our protection ran out. With no problems Geek squad replaced with brand new unit. Very happy with this protection plan.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.