Customer Ratings & Reviews

I heard Geek Squad was good but I hope I will never need them

Excellent BestBuy warranty, had to exchange the vacuum a few months after purchase due to vacuum wouldn’t power on. Took original back to the store and they swapped it with no questions asked!

Great vacuum, couldn’t figure out the filter issue and after trying to used my warranty and returned and picked up a new one. Simple.

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.

Bought this as a gift for my wife and she loves how much easier it makes vacuuming for her. The accesories are a really nice plus too

With the product being so top of the line I’d need a good reliable protection!

Great service excellence for customers with a friendly atmosphere.

Geek Squad service is an easy Yes for me. We have had countless concerns iver the years that they have solved, always professionally. The delivery service has been great as well, even with various contractors coming in. I wont go without!

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.

No doubt one of the best protection plans you can get. Worry free, hassle free. If they cannot fix it or replace the parts to get it fixed, they try everything to make things right.

They covered my robot vacuum. It was a must, so get it.

Great floor steamer works well on my wood floors Highly recommend

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

I bought a Sharks vacuum is working good and easy to installed and use.

Got this because for what I spent on my vacuum I wanted some protection in case of any accidents. And I leaned whenever I didn’t get the insurance, that’s when I always needed it.

Very good item I really like it I’m gonna tell my friend to buy one

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.