Customer Ratings & Reviews

Best Buy has the best no hassle warranty coverage in the business! I was quickly able to get my Dyson swapped out for a new model. In and out in about 20 minutes, most of that time was spent picking out a new vacuum

works great saves a lot of sweeping only thing is if wifi goes out

Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

Exceptional service… quick and easy process in Dothan!

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

Always makes returns/repairs extremely easy with no hassles.

I’m so glad I have purchased geek squad on my products. It has been such a great service and I don’t think I will ever make a purchase without it.

Geek squad made returning my vacuum easy. It was no hassle.

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

I purchased this warranty because of the price of the irobot vacuum. Its good to have peace of mind should something go wrong. Geek Squad has always come thru with repair of any prior purchase, so no doubt with this one. Additionally, always helpful if I have a question.

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Hopefully I don't need to use this. But they have been great at the store whenever I have had problems with any items