Customer Ratings & Reviews

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.

Overall, very easy get product checked out and replace if needed

Works great. I would recommend buying the product.

Geek Squad is always there to help! They don't mind any questions big or small!

As someone who works in the repair field, I can attest to how great having a service plan is. I had several items go bad in the past with no plan and I was SOL. Now I have peace of mind knowing that I can get it fixed and/or replaced if it goes bad.

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Love the geek squad warranty’s and just love how easy and simple bestbuy makes it to exchange or return an item!

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Never had an issue with geek squad i always recommend

Excellent vacuum, works great and a lot better than expected. Would definitely recommend it to anyone.

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

always get it-----------------------------------------

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

Always get insurance for items like these because the company realy has great return policies

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

GSP is a must have when it comes to any product! Even when you think things fail, dont hesitate to ask the geek squad anything regarding your IT needs