Customer Ratings & Reviews

I like to get Geek Squad protections on Items that are expensive it's great to have it I have used it and it was easy to repair on my computer and TV

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Very happy i got this warranty , you never know when you will need it.

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

We love Best Buy and always purchase there service plan it’s probably the best on the market and customer service is excellent !

The protection plan is definitely worth the money in my opinion, I had an issue with my original vacuum after the manufacture warranty was up and Best Buy replaced it with no issue.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

These guys make everything so much better! They are professional and very knowledgeable! They make any warranty issues easy as pie!

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

a great addition to any purchase. I was able to easily return an item that stopped working a year after the manufacturer's warranty.

This is a very good vacuum really enjoying and will recommend it to many.

I love the geek squad crew. They always take care of my needs. Thanks again.

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

Always thankful I have the geek squad service and BB protection warranty!

Geek Squad is a must, saved me from buying a new replacement wet-vacuum. Was able to get a replacement and just had to pay for another geek squad protection plan. I always get it, you should too.

Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

With the rise in the Geek Squad's reputation comes the changes to their warranty plans. Make sure you read through and have them explain the full details of the protection plan as well. Your item will still be protected but the level of hoops jumping will vary

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell