Customer Ratings & Reviews

Geek Squad is always there to help! They don't mind any questions big or small!

Been a couple years and it works like i first got it

As someone who works in the repair field, I can attest to how great having a service plan is. I had several items go bad in the past with no plan and I was SOL. Now I have peace of mind knowing that I can get it fixed and/or replaced if it goes bad.

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Love the geek squad warranty’s and just love how easy and simple bestbuy makes it to exchange or return an item!

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Never had an issue with geek squad i always recommend

I always protect my purchases in the event something happens to it.

Excellent vacuum, works great and a lot better than expected. Would definitely recommend it to anyone.

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

always get it-----------------------------------------

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.