Customer Ratings & Reviews

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

The workers did a fantastic job and were very professional on time and looks amazing

I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.

Best money I ever spent . It leaves the floor clean and pretty much sucks up anything that’s on the floor.  And it’s very easy to clean the parts after finish using it. 

Good warranty for products. Easy to understand what the warranty covers.

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Great battery life , good suction and design. Has fabric attachment and crevice tool . Easily mounted to wall. Not suited for fluffy carpets .

Must purchase with every technology item very useful

The agents were quick and polite. Answered all questions i had and explained the process

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

Great for any equipment you buy from here best warranties the business

I like to get Geek Squad protections on Items that are expensive it's great to have it I have used it and it was easy to repair on my computer and TV

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Very happy i got this warranty , you never know when you will need it.

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

This might not be the newer model or the top of the line Dyson, I will say that even with the V7 you won’t look into another brand.

The protection plan is definitely worth the money in my opinion, I had an issue with my original vacuum after the manufacture warranty was up and Best Buy replaced it with no issue.

We love Best Buy and always purchase there service plan it’s probably the best on the market and customer service is excellent !