Customer Ratings & Reviews

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Overall, this is a really good vacuum but the downside to this is the battery. They really need to figure out the situation with the battery to me. I feel like it’s not worth the money if you can only vacuum for no more than 30 minutes before you have to recharge the battery

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

These guys make everything so much better! They are professional and very knowledgeable! They make any warranty issues easy as pie!

a great addition to any purchase. I was able to easily return an item that stopped working a year after the manufacturer's warranty.

This is a very good vacuum really enjoying and will recommend it to many.

This is great but wish I would have received something hard or soft copy to give to my daughter in law which is who I bought it for as Christmas gift

I love the geek squad crew. They always take care of my needs. Thanks again.

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

Great add on to your purchase worth every bit incase something goes wrong

Our two year old iRobot needed work, and the Geek squad said that the parts weren’t available. After some discussion with BestBuy they gave us a new one.

Geek Squad is a must, saved me from buying a new replacement wet-vacuum. Was able to get a replacement and just had to pay for another geek squad protection plan. I always get it, you should too.

Always thankful I have the geek squad service and BB protection warranty!

Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

Getting a geek squad guarantee is always necessary to use them with no concerns.

Geek Squad! I have tried them once with a TV that failed and they paid every penny I have paid. I always recommend their protection plan even if you are not sure if you gonna need it

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

Now we don’t have to fear the reviews that state that this vacuum is sometimes unreliable.

Good deal just to cover the batteries. I dont always get this but this was worth the price.