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Customer reviews

Rating 4.7 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,654 reviews
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had help me solve and fix the problem I had with my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy to have purchased the insurance. Just incase as I use the Tineco daily and have no issues as I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hehe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im honestly doing this for the sweepstakes but geek squad protection is cool ig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection. Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alway a good idea to buy extended warranties, as u never know when a device will quit working. I’ve had to use them many times and I’ve never had a problem getting my money back to buy a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used it and glad I bought it. If I hadn't, I would not been able to return item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very worst irobot. No support from bestbuy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional my firts vaccum great and then ayo working and they give me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Price to Pay for Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. It’s just great to have protection against issues with products. Any time I haven’t bought it something has gone wrong so i typically always buy protection plans just saves me from headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always answers my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty because I always like to have the security of not worrying if my children want to help me there won’t be problem. The price of the warranty was such a good price I couldn’t pass it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hesitate buying again for my iRobot. Robot failed but Geek Squad took care of. No problems or hassles. Would only purchase on mechanical electronics. Not sure if would by for tv, maybe expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like The display allows me to see the battery usage, allowing me to better plan my cleaning time. Very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great customer service the agent that helped me was nice and very helpful

    I would recommend this to a friend