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Customer reviews

Rating 4.7 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,655 reviews
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plans are super nice for more expensive items like the vacuum I bought. Peace of mind at the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to anyone! I made the mistake of not getting this for my first roomba and boy did I regret it. Won’t be making that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the replacement plan!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... much better than having to spend another 350 on a new vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully the product has yet to need to be serviced by Geek Squad, but it’s great to know they are there!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great suction and easy to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value product, and poses most likely as best bang for buck on market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding 5-year accidental geek squad protection to item purchased is good for me!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good tool

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to have in your bag on expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy insurance guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people buy protection for your devices because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the workers were very good and were super nice helping me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was asked about the Geek Squad Service I said yes and when he scanned it the price went down by almost 15 dollars and I was extremely happy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection to have with any purchase to cover your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a good job anwsering any questions you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! I would def recommend to people with dogs and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not? The 3 year protection gives you piece of mind and allows you to fully enjoy your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying products anywhere else. Because I need geek squad to have my back.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy to get my new product. Took about one minute at the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when your item breaks after a number of years. Best Buy has the best warranty of any big box store out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and answering all my questions. Convenient scheduling times and appointments. Highly recommended replaced my old product when it failed no questions asked.

    I would recommend this to a friend