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Customer reviews

Rating 4.7 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,655 reviews
  • Rated 5 out of 5 stars

    easy exchange or return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Work good any problem easy exchange or return during covered plan without Any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty. Hassle free returns if anything goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum but geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good vacuum cleaner until it doesn’t suck anymore. I had a coverage so they accepted my vacuum and gave full refund via store credit.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Plan!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Always go with geek squad warranty they are the best no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store rep recommended I get the three year product plan. She was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Replaced Without Question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a Dyson vacuum falls apart. Took mine in and they allowed me to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great policy. We always buy the replacement policy for most of our electronica items we purchased from Best Buy. Best Buy is great about replacing the item. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thuy lam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance program is very good, convenient and highly effective

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dyson

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum work amazing. Gets every pice of pet hair in my home and easy to filter out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I purchased this it saved me from having junk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always came through for us and any issues we might have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the longest and worth it warranties around, great options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well it cleans i will say wish it had more capacity for dirty water before it needs to be dumped. Otherwise great product with good results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for other robot. Feel confident in the service Geek Squad provides. Buy all my electronics ect from Best Buy. Always been fair when had issue. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert with electronics so its nice to have someone to go to that is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance, anytime something its wrong with my product its fixed right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan is very good to have it.so we dont have worry about the mantance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the 5-Year Accidental Geek Squad Protection. With this Bust Buy keeps me coming back since for a low fee I can be worry free for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat geek squad protection for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to Use it, but got it for a “just in case”

    I would recommend this to a friend