Customer Ratings & Reviews

Must get this Everytime. Especially if you're buying something expensive. You want to be at ease with getting it serviced or replaced if needed.

If you don’t own this protection plan, you are basically “risking it for the biscuit”. I’ve covered no matter what my dog, newborn son, or wife throws that this product.

We have had issues with a few if the products purchased from Best Buy, but never have we had an issue with the customer service. I will continue to shop here.

It works great easy to clean not too heavy if you can spend the money i would recommend it

I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

I buy this protection plan with everything I get. It’s so worth it. Best Buy has great service

Whenever I purchase something, I always put a protection plan on the item. It gives me a piece of mind if something goes wrong with it. I trust the Geek Squad Protection plans.

Always feel it’s best on an item that seems like there might be a problem with down the road. That’s actually why I purchased this from BB. It gives me peace of mind.

Easy to handle exchange when my item stopped work. As sime as a quick check and order my new device. I absolutely repurchased the protection. Totally worth it!

My original purchase from the last year kept having issues intermittently. It was frustrating but the person working for Geek Squad identified the issue and replaced my item!

Best decision me and my wife ever made is always letting geek to take care of my products

All the reps I talked to for different items were very knowledgeable

This is the perfect protection for our new robot vacuum

Amazing service and representative. Would definitely use them again

The agents help with my technical problems on computer as well as iPad. Diagnosed problem with dishwasher and fixed.. Great service for a retired person.

I bought this for my wife to help with 2 toddlers and the never ending mess. So far it has worked well, but recently it stop sucking up all the water leaving a wet film in the floor.

Geek squad services were on point. Always a pleasure working with them.

Great for our vacuum. Don’t need to worry about much as Best Buy will either repair or replace

Battery’s dies pretty quickly if it’s not on the charger constantly

1 of the best vacuums you can have, easy to use handling and all over