Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3638 reviews
(3,638 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Reliable and Availability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service for all products. Highly recommend. Peace of mind knowing that I have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Geek squad. We have geek squad service before as well. We get good service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Its great.........................................
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great............................................................
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has great replacement policy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never have an issue replacing an item with Geek Squad.
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Getting the warranty is always a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the warranty is always a must, They make it easy to exchange it for a new product
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Most have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have due to the cost of this product I would say please get
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents install my tv on a tv stand. They were quick, professional and it looked great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best investment ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A vital thing to have to protect your investment. I have had to replace products in the past and I’m grateful I got this product it has made my life easy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
my Rumba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the rumba. The only issue was that it had a software failure and best buy cancel my replacement order.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is very good service in Best Buy they care about anything
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protecting my Dyson pet vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safer with my Vacuum being provided by the Geek squad
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek is great. They are very knowledgeable and informative. I have no complaints.
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Um...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will have to wait to see how this plays out. I'd rather have it than not
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Depends on who you talk to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has always been useful for peace of mind and no fuss repair or replacement policy
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad warranty. Its a must for all my purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best peace of mind and protection in the industry. You cannot complain.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Support price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Total Tech Support, get the plan at 20% discount for peace of mind!
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues yet with warranty until further notice so far good.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added warranty add relief that if something happens we are covered
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friend
