Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3608 reviews
(3,608 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
TRICKY 3 YEAR PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AGAIN THEIR 3 YEAR PROTECTION IS NOT WHAT IT USED TO BE, I STILL HAD TO PAY ABOUT $60 SOMETHING TO MAKE AN EXCHANGE.........
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Doesn’t roll over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and had to exchange a broken vacuum. The exchange was very easy but I was very irritated that the warranty doesn’t roll over to the new unit. Best Buy makes you purchase the warranty again. This isn’t fair and is completely greedy. Your car warranty doesn’t stop after having to use it to fix a factory default, neither should this warranty. If they continue this practice then the price of the warranty should be reduced by 75%.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share your thoughts and insight with us. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.
Rated 3 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidentally bought and tried to return but it was a couple past day that I could of but I didn’t know
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
DONT RECOMMEND FOR TV OR CELLPHONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT DOES NOT COVER BROKEN SCREEN ON LED TVS ... AND ON CELL PHONES YOU NEED TO PAY A DEDUCTIBLE ... I DO NOT RECOMMEND IT
This review is from 5-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Best Buy Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it because i took the product back! But i always fill better if i buy off Best Buy to get extra warranty!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it works amazingly well and I really enjoy this product
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Hard to tell if the experience is good or not
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Better Safe than Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be safe, since the product will be used many times in the 2 years, i wanted to be sure to get my money's worth.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Insurance is always good, right?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping I wont ever have to use this but I also hope it was worth the investment. Insurance is always good, right?
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Cleaning geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always need geek squad when sending a few hundred dollar.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Okay plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully next time around when I used a protection plan I won’t get a hard time trying to get my item fixed
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
3-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection, have not used this service yet, looking forward for their service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the bob but he gets stuck a lot but the price was good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know it’s a good protection plan but we never had to use it with our vacumn or carpet cleaner.
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Too loud and heavy for my wife to use everyday
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor choice for the customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your product stop working like it is intended and you take it to Geek Squad, they have the choice to replace it instead of fixing it. I bought a BobSweep Dustin and the navigation was messed up after tasking it to mop. I took the unit to fix it but they told me the choice was to replace it, lost the Geek Squad protection because of this. I won't buy any more of these protections.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a protection plan comes in handy if anything ever pops up
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Decent better out there.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at the start but, later on the power of it just left. It’s decent but, better opinions return and had zero issues with the Geek Squad service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I loved the idea of getting this vacuum but after using it I wasn't the best option battery dies too fast, and lose the power while using the vacuum even tho is charged.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Protection isn't really worth it because you still have to pay something if something goes wrong.
This review is from 5-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
