Customer Ratings & Reviews

5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

Upgrades from 3 year old v10 that kicked the bucket to the v15. Worth every penny

I use this for my pets and it is the best quickest cleanup vacuum on the market. Has its own self cleaning mode and tells you how dirty the floor is!!

I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

A worthwhile investment, I’ve used this when the charging battery goes bad and the exchange process was seamless!

For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

I returned these products as I was not satisfied with results, had no questions, full refund

Great coverage. It’s just great to have protection against issues with products. Any time I haven’t bought it something has gone wrong so i typically always buy protection plans just saves me from headaches

I think that this guarantee is very interesting and important, it is good to have this service from this store. For edo I prefer a thousand times to buy here.

I purchased the warranty because I always like to have the security of not worrying if my children want to help me there won’t be problem. The price of the warranty was such a good price I couldn’t pass it up!

I’ve never had to use the Geek squad yet, but I trust that if I had to, they will solve my problems.

I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

Would not hesitate buying again for my iRobot. Robot failed but Geek Squad took care of. No problems or hassles. Would only purchase on mechanical electronics. Not sure if would by for tv, maybe expensive one.

I always suggest getting warranty on high item products. With geek squad, it is easy to bring the merchandise in and get it repaired or replaced

This is a very good vacuum with very strong section I love the vacuum it is a little on the heavier side but I love how strong the section is, I got the warranty just in case haven’t had any problems yet

Great tool to have in your bag on expensive purchases.

Malik did a great job helping! He was friendly and knowledgeable.

I’ve had to use the Geek Squad for this item and was very happy I made the extra purchase.

I buy the on only a few devices. I buy them for my vacuum robots with dog poop a potential issue. I did have to use it for my last robot as it simply stopped responding/ working about a week before the protection expired. They replaced it immediately with no questions asked. Totally worth it for devices at risk.