Customer Ratings & Reviews

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

The Geek squad has always been able to help me quickly to resolve any issues I've had with any product (from computers to vacuum cleaners, etc.) covered by their service. I am satisfied with their services and do recommend coverage for items purchased.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

Best way to protect your acquisition, I always buy it from Best Buy, the immediate replacement is great

A little pricey, but the value and piece of mind you get from Dyson products is priceless

Always great and easy service. The overall process for returning and buying a new items was easy.

We love this vacuum! Great for pet hair, lots of power.

I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

So, if your product breaks it needs replacement (even 45 days after) you need to buy a new plan. The whole process with the plan is amazing. They swapped out the product no questions asked.

The protection plan they offer is great. Always buy it for my products.

Always been a fan of the Shark vacuum. I have had one since 2015

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

I’m so glad I have purchased geek squad on my products. It has been such a great service and I don’t think I will ever make a purchase without it.

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.

Easy assembling. Great product, great price. Best buy!

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.