Customer Ratings & Reviews

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum

We are really happy with this program, they are really good, kind and always whiling to help.

It made my return and exchange so much easier to do in the store. This product does what no other product does. It makes you feel safe and assured of its purchase and its parameters. I would truly be lost without this.

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Exceptional service… quick and easy process in Dothan!

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

I have a husky with VERY long fur and was nervous about buying an expensive vacuum and her fur breaking it. Haven’t broken anything yet but love knowing I have this as a fall back.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Always give great fast and polite service. Quick fix

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

Never used geek squad services. But I have the service plan in my membership.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Always makes returns/repairs extremely easy with no hassles.

Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

Geek squad made returning my vacuum easy. It was no hassle.

The guys are great. Made my move so easy. Mounted tvs, set up our new tv. They are the best.