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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3675 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,675 reviews
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keep their promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guarantee contracts are exceptional when comparing with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance, anytime something its wrong with my product its fixed right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Geek Squad protection. They stand by there products. Wouldn’t buy any electronics without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is great because I’ve used geek squad warranties before. I returned the vacuum I purchased a his plan for but it still deserves this 5 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Replaced Without Question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a Dyson vacuum falls apart. Took mine in and they allowed me to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to have purchased this protection plan. Best Buy is always helpful when assisting customers who need assistance with their broken /non functioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to use with great suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and great battery life. The auto adjusting speed is great. The other accessories are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very necessary to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent option to have it in case it breaks down so you don't have any problem getting it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a protection plan for my Bissell vacuum and it was a great buy it help me keep a peace of mind if the product breaks I know that it has a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this protection plan with everything I get. It’s so worth it. Best Buy has great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to protect these electronic purchases. Have had no issues as of yet but like knowing we have the geek squad protection if something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to protect these electronic purchases. Have had no issues as of yet but like knowing we have the geek squad protection if something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you purchase it. Worth the expense on high end items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long protection plan, for a reasonable price. Must have for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection for the products I purchase. It really comes in handy if the product breaks down. They will either repair the product or will replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert with electronics so its nice to have someone to go to that is.

    I would recommend this to a friend