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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3675 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,675 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty for your vacuum absolutely worth it. $500 Dyson took a crap after a year thank goodness I had warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great easy to clean not too heavy if you can spend the money i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan is very good to have it.so we dont have worry about the mantance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive items. Great value for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the geek squad to hook up and install all my items Ive bought from Best Buy it’s worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best protection services that you can buy. They honor and standby all of their products and services. You can’t go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best, I brought a vacuum in and they gave me a giftcard for the full amount I paid for it to put towards a new vacuum!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy for geek squad warranty usually I don’t have any problem for replacement Best Buy customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection with every appliance i get from Best Buy. They are reliable and a safety net for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong when you purchase the extra protection because sometime accidents do happen and on the bright side - at least you will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    world class support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the vacuum for some time and the hose for my portable carpet cleaner ended up splitting open. Best Buy immediately replaced the unit with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will sleep better at night knowing my vacuum is Geek Squad protected after the factory warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our vacuum. Don’t need to worry about much as Best Buy will either repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always came through for us and any issues we might have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thuy lam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance program is very good, convenient and highly effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision me and my wife ever made is always letting geek to take care of my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to help with 2 toddlers and the never ending mess. So far it has worked well, but recently it stop sucking up all the water leaving a wet film in the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty. Hassle free returns if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Fixed my phone the same day. Super easy to work with. And...no charge thanks to them accepting Apple protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend