Customer Ratings & Reviews

Great service, second time to use it and no issues at all they just replaced my iRobot for a new one.

amazing vacuum geek squad with the protection that helped me.

Great product offers great protection and support. Best Buy offers the best warranty in the market.

We buy a geek squad protection plan for all electronics we buy.

Great service. This is a must for expensive things at home. They provide great customer service.

You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

Geek squad coverage is the best in town, I won't make a major purchase without it.

They do give you the credits if your equipment breaks down and they don’t sell it anymore.

Peace of mind to have with this product just because, you don’t know

Geek Squad is awesome! Love the plan and the service

Great product to purchase as a backup for accidental pitfalls. Used in the past hassle free!

Excellent protection and peace of mind. Got it in my back pocket just in case.

Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

These have never failed me. I always get them on important/expensive items

Always ready and available for services that are needed

The service makes me feel more comfortable about my purchased products continuing to work properly for a long time.

Anything over $300 makes this awesome plan a must have.

Reliable professional services always resolve my problems

I always purchase the protection plan when it’s offered! You gotta be crazy not to.