Customer Ratings & Reviews

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Had to use my service and it came in handy with a robo vac that was no longer working. They gave me a full credit for the purchase price as a store credit which I was able to use for a replacement

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Most suction power from any other vacuum I've had before at a great price

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

Amazing product to have and secured my Dyson and other small appliances

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

I very much enjoy the geek squad protectection. I've used it in the past and they definitely deliver on the warranty. Thank you Geek Squad

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

Great Product, ++++++AAAAAAAAAA we use it with no problem

Really great tech team!! They make getting tech support easy!

I haven't had to use it just yet, but GeekSquad is always great to work with!

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

I always purchase the 3-year accidental Geek Squad warranty with any of my devices from Best Buy. It is most definitely worth it.

[Employee of bestbuy] Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever!

We bought this just in case Isanette falls down on the job, not saying she will, but just in case. And if she does all we have to do is take her back to Best Buy and she gets replaced, just like that! But don't tell her that, she might get upset and do something destructive to get back at us for wanting to replace her (robots can be that way sometimes), but that would just be a self fulfilling prophecy - weird.