Customer Ratings & Reviews

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

I always get geek squad warranties Ive always had good experiences with them

Works when needed, we have this on most of our purchases

Excellent service when I request the warranty or assistance.

I bought this with my auto vacuum thing. Like 30 days later my room flooded & it stopped working . I took it back to Best Buy . No questions asked. They gave me another one on sight . Even allowed me to purchase another plan

It will protects my vacuum just in case something happens, I am glad I have it.

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

The warranty was affordable and easy to use if needed

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

Love the protection plans offered by bestbuy. So easy to use.

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.

Good thing to have. Definitely recommend having this.

I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for