Customer Ratings & Reviews

[Employee of bestbuy] It’s always a good idea to get the geek squad protection in case if the what if ever happened.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

Excellent I love it . I recommend it. Easy to use .

I love it cleans my floors really well I would recommend it for friends and family

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

[Employee of bestbuy] I love my dyson, thus model Is super lightweight and great for hardwood floors but make sure you get the protection plan because my last one stopped working they sometimes get clogged and are hard to clean

I love this vacuum I use every day for my work and still work great I Really recommend it

Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

This service is definitely worth the money! We had the protection plan for another cleaning robot. And all I had to do is bring the non-working machine and it was replaced it with another machine that was equal to or less than what we purchased the 1st machine. We did not have to spend another dime on the new machine.

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

Geek Squad service is an easy Yes for me. We have had countless concerns iver the years that they have solved, always professionally. The delivery service has been great as well, even with various contractors coming in. I wont go without!

Always buy best buy warranty on my products. Never know when something will break.

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

havent had to use it... but i know its there in case i do. gift for my daughter.