Customer Ratings & Reviews

Best option for anything we bought from bestbuy. Nice

Hopefully I don't need to use this. But they have been great at the store whenever I have had problems with any items

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

I like to get protection plans for expensive items.

Great product. This was the best gift for us for this Christmas. The first product we bought was defective. Best buy changed that without questioning anything. The only problem with it is that my little cat does not like it. This product is worth buying.

Always good idea to have this protection for your items

[Employee of bestbuy] Awesome for vacuums and other small appliances. When my vacuum stoped working they replaced it in store.

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

Was very Easy to exchange or return nice cutomer service ,

Premium service! They do literal tricks on it! A++

Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Havent had to use this service, but nice to know we have it. Just in case. Since we hadnt had a vacuum broom before, i wasnt sure about the quality of it. I thought it would be a good way to protect us from costly repairs, if they were needed.

I always buy Geek Squad purchase protection. They always help me whenever I have problems with my items. Customer service is always helpful and resolve my issues. We keep buying protection. It's always piece of mind.

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

I Love The 5 year protection plan because you never know when your vacuum may break or just stop turning on it’s always great to have a protection plan and Best Buy honors there plan

It made my return and exchange so much easier to do in the store. This product does what no other product does. It makes you feel safe and assured of its purchase and its parameters. I would truly be lost without this.

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum