Customer Ratings & Reviews

Always thankful I have the geek squad service and BB protection warranty!

Getting a geek squad guarantee is always necessary to use them with no concerns.

[Employee of bestbuy] Since my whole place is carpet it was a must to have a vacuum. Since this takes up little space easy to store and use.

Dont know if this is the replacement plan but if it is then its great! Any problems with what you bought is replaced no questions asked. Other protrctions plans useless.

[Employee of bestbuy] It’s worth of your money buying protection Specially Geek Squad

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

There are some things I won't purchase without Extended protection. Many times the protection has paid for itself. The new battery operated devices can malfunction and with this protection they either fix it or replace it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Easy replacement if unable to fix. Fast but efficient service. Great at explaining repairs needed before they actually worked on it

I get these with my purchases of vacuums because I have a husky and tend to kill vacuums quickly. Until a brand makes a durable product that can take the wear and tear of dog hair, I will continue to buy these.

To say it sucks is an understatement. It this context that’s a good thing. I’m happy with my purchase, that’s for sure.

Love their warranties and service. No trouble , just good service and best results. 100% recommended

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

I really hate paying this much money for a service I may never need, but since I did have to use it I will most likely keep buying it. Very easy return for the broken vacuum and new vacuum.

Used for the first time today 6/7. This product is one of the best ideas created

I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

I like this product! I am getting up there in age and have Arthritis very bad so it is hard and painful to move around like I use to so it is nice for this!

For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

Dyson vacuum I had a little issue with mine. I went to the store they just gave me a new one because I had these insurance.