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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,676 reviews
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection with every appliance i get from Best Buy. They are reliable and a safety net for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy for geek squad warranty usually I don’t have any problem for replacement Best Buy customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great easy to clean not too heavy if you can spend the money i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Fixed my phone the same day. Super easy to work with. And...no charge thanks to them accepting Apple protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will sleep better at night knowing my vacuum is Geek Squad protected after the factory warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad assistance is great! They have installed wall mounts for tv’s, new WiFi equipment, television, sound...the works! Dependable, courteous, and alwAys pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you purchase it. Worth the expense on high end items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert with electronics so its nice to have someone to go to that is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Geek Squad protection. They stand by there products. Wouldn’t buy any electronics without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan is very good to have it.so we dont have worry about the mantance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long protection plan, for a reasonable price. Must have for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotrodrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helps put things together and gets things installed it’s nice to have insurance on your things if something goes wrong I can’t be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our vacuum. Don’t need to worry about much as Best Buy will either repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive items. Great value for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I've purchased Geek Squad protection and it won't be the last time. Geek squad service protection is really good to have. Yes I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my roomba and two years later it stopped working. Took to best buy and they checked it and gave me a gift card for a new one.

    I would recommend this to a friend