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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,676 reviews
  • Rated 5 out of 5 stars

    Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad of there is any issue with my product they handle it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is awesome. Products will break. Whether it’s a faulty user or a faulty product. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t yet used it. Hopefully it will work if and when it breaks. I’ve heard Best Buy customer service has been bad lately. So I’m hoping it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this vacum the way to fet around corners and being able.to see all my dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service plan is a GREAT VALUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Plan is GREAT. They look up my purchases on line and all the info is right there, fast and easy refund if if stops working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for every expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your product breaks or stops working you will wish you paid the extra money for this. Just wish you got some sort of a credit if you don’t use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but sometimes it loses its internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is excellent. So happy we have this. Best Buy is super for support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on everything I buy from best buy, it always serves me well and is very easy to make claims/ get repairs/ get replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on my vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind. That my vacuum with be covered. No third party involved. Just straight to Bestbuy. And they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and willing to answer any questions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has been essential. It has allowed us to have a functional vacuum cleaner without having to re-purchase one2 times in the last two years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good performance for the price, does everything I need it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Dyson Cordless Vacuum. The vacuum is a pricey item and I do use it almost daily. I wanted to make sure my investment will be good for at least 3 years!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments and making sure they are covered. The peace of mind is great to have. If you have any questions or need any help, feel free to reach out to us!

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my vacuum. Always there to help if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek swad you can trust anytime you need to work for your own home,very confident to relax and enjoying your new music or some things else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item great price works great! This item was a replacement works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm glad to know that I could if I had to. The cost for this level of protection was reasonable, and the convenience of handling claims in store is a big bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but so far has been a fine experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so nice and helpful whenever i use them!!!!

    I would recommend this to a friend