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Customer reviews

Rating 4.8 out of 5 stars with 7011 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 7,011 reviews
  • Rated 5 out of 5 stars

    Best Buy got best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful especially when some malfunction happens shortly after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a warranty to my expresso machine. Haven’t needed it yet, hopefully won’t ever. I like it is saved on my BB account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix it right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they fix it or replace it. A must-buy with electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big purchase= need geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Geek squad is a must when buying a new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always super helpful and professional. They are patient and will explain things to me so that I can understand this crazy tech world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the warranty to everything I purchase. If anything goes wrong with the item having it replaced is very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I set it up every night for the next morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use any warranty I’ve ever purchased. Is this money down the drain? I guess time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get if for extra protection against unforseen issues. Worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Concept for investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service yet. But I think it's a grand idea. Thanks for offering such an offer of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go getter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great every time I go there I get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe with the Geek squad protecting me and my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is there when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a must. I have plenty confidence my purchases are backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very helpful and friendly. They are always willing to help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Outstanding

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this item. Came to me in a timely matter and i enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition!! Good to have even if you end up not needing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with a recalled item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always efficient helped me with an item that I purchased which so happens to be recalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy to make appointment, great customer service, great communication, very detailed on explaining before and after service is completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrantys are always a good thing to have, especially on electronic itemms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are definitely worth the money.

    I would recommend this to a friend