Customer Ratings & Reviews

I am very thankful with Best Buy because every time I have an issue with any purchase there not questions ask I return and exchange for something else.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I would definitely recommend to purchase the replacement protection plan, now that I have purchased several items from Best Buy I have notice how by having peace of mind it allows me to enjoy more of the things I buy and worry less on the what if’s.

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?

Wasnt enough or the right kind of ins and TV couldn't be fixed. We Never had to use it.

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

I had a great experience at this location and Michael young guy with glasses help me a lot for what i was looking for great service..

Got this for my Xbox Elite 2 Controller. Best warranty you can get for it. Costs you what it would cost to buy a new standard controller every two years. Easy replacement.

After soccer games works amazing well especially full power it hits all the spots.

I have used Geek Squad for multiple items I have ordered in the past. But I Should've used this for a better and more improved air purifier. I wish they had something for filter replacements. Im going to have to go through the manufacturer LEVOIT for those filters that are ok in price.

Relieved to know I have extra time on my warranty!

We really like it. This is a very versatile appliance. Really great for making toast, baking a pizza, chicken wings, etc. It also flips up to free up counter space. Also much more energy efficient than heating up a large oven.

Alittle slow but gets the job done. Thank goodness I got the warranty, it broke after daily use approximately 5 months in.

The geek squad service is a must. It gives me such ease of mind knowing that if something is wrong I can get it fixed by knowledgeable people.

Luckily I haven't needed to use the warranty, but it is comforting to have just in case. A few years ago, I had the need to use the warranty on something I had purchased. Best Buy replaced the item without any hassle at all. I am grateful for their customer service as well as the help given.

Could rave more about support staff! Everything I need, they cover!

You never know when you will need the service and I'm glad that I purchased it just in case

This service is awesome. They get things done and they appreciate there’s customers

With their protection plan all you gotta do is return the pieces lol. Its the bext protection plan. 10/10.

Got the 2 year Geek Squad for the Levoit TrueAir filter /purifier. My experience with Geek Squad returns have been excellent and recommend you to purchase it to avoid the hassle of returning to the manufacturer. Replace it at the store for a brand new or similar item.