Customer Ratings & Reviews

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

Havent had a reason to use it yet and i hope i dont i got it for that just in case factor

Bella Blender ! Great quality item does its job well !!!

I always buy the geek squad service when i purchase an item because i know they will tale care of any issues i have

This was the one of the few times that it paid off to have the replacement coverage. Always good to have the coverage.

The pitcher was cracked when we took it out, no problem, replaced it with a new unit

Wanted the security if anything went wrong with my ourchase

The guys and gals at geek squad seem to know what they are talking about whennit comes to computerss. The only thing i can sah ive had an issue with is how long it takes for them to get so.ething done and back to you. Its been over a month and i still dont have my pioneer amp back if it was that bad it would take this long then they should of given me a new one.

at 73 I feel good about purchasing the geek squad services. I don’t have to worry about my item breaking and having to pay more money for another one

I'm excited to make an appointment with the Geek squad. So many electronics and there is always something.

I very love Geek Squad from Best Buy that why I always add on the service to most of my purchase. They are very professional service and so convinient if your product has problem.

I chose to write a review on geek squad because in general I always add the protection to everything I purchase. I have used this several times and have been satisfied that I purchased it each time.

I don't always buy Geek Squad replacement contracts based on what technology I'm getting and expected lifespan. In this case, I think the price is great insurance against any issues down the road.

This is the one extended warranty that we've had that has been simple to use. We had one machine fail, brought it in, they replaced it. Will definitely get for complex or pricey equipment.

Best Buy's Geek Squad Coverage has never let me down. I always add the extra protection when it is available with any product I purchase.

The best Value warranty that I ever buyer before. Thank you Best Buy to offer me this warranty

Great product. Nice and big space. Easy to clean.

They help you out immediately and service is good would recommend

The warranty comes in many forms, and this geek squad replacement product is one of the best you could get from any vendor.

The Geek Squad services are great, and they help if you have any problems with your devices.