Customer Ratings & Reviews

Geek Squad saved the day! I bought a laptop cooling stand that didn’t fit my new Alienware, and they made the return process so easy. No hassle, no stress—just quick, professional service. Highly recommend their team for all your tech needs!

Haven’t had to use them yet for this product have in the past and very easy to deal with

I recently purchased Geek Squad protection for my devices. While I haven’t had the chance to use the service yet, it’s reassuring to know I have professional support available if something goes wrong. The process of signing up was straightforward, and the coverage offered seems extensive, from repairs to troubleshooting. I’ll update my experience once I actually use the service, but so far, I appreciate having this peace of mind.

The prices is right! When I request service this worth the price I paid.

The geek squad protection plans really save my life

Excellent service provided would highly recommend .

very easy and convenient to use!!. will recommend it!.

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

I have purchased the Geek Squad warranty on all of my Norelco razors that I have purchased through Best Buy since 2003. I’ve had to use this warranty a handful of times throughout the years as electric razors are one of those things that seem to break within the first two years. I have never had an issue when making a claim using the Geek Squad warranty and highly recommend it when buying certain products.

I purchased the warranty and good thing because the carafe broke. I was able to return it and had it replaced with no problem. I recommend buying the warranty on electronics and electrical products.

I bought the Geek Squad Replacement Plan for my coffee maker. My coffee maker stopped working properly so I made an appointment. Within 10 minutes of bringing it in, the guy had me on my way with a refund for the purchase amount so I could buy a new coffee maker since mine is no longer a model they have! It was so easy and I will ALWAYS pay for protection on my Best Buy purchases from now on!

Loveeee this product !!!. It has been so wonderful for me this amazing blender !!!. I work as a mechanic, and I usually work 11-12 hr shifts. Lunch time is a blessing if possible to have one. This helps get a healthy lunch while on the get go. Would definitely recommend to everyone !.

Again the price and the value of the Geek Squad warranties that are offered when purchasing electronic devices are way worth it there isn't any warranty out there that can be Best Buy from in my opinion I have purchased them all

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

Es lo mejor en cafetera en mercado ahora mismo la recomiendo totalmente

Geek squad help me work and get it up running in no time. They are great people to work with and understand that all people are not smart with technology. Give them a try, you will not regret it.

This is by far the best thing about Best Buy—peace of mind.

100 percent reliable and a must to have it you're an avid BBY shopper... especially for electronics.

good experience and seemless process with best buy

Helped me saved so much on items that would break down after certain amount of time. I strongly recommend customers getting this to protect themselves from low quality products that are at no fault to Best Buy.