Customer Ratings & Reviews

I always purchase the protection. Fortunately I have not had to use it for these items but I have used the warranty before and had no issues

Alwasy get protection. I got a refund when my items broke

The agent was very knowledgeable and helpful with the install.

Geek squad really backs up their promise. I love geek squad. I think I used it once with a Samsung TV!!! It doesn’t get any better than geek squad. A lot of companies say a lot of things but do they stand behind what they say ? Geek squad does. I have used them for a long time. They come through for you. 1000%. I trust them and you can to.

A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

Geek Squad Protection made the replacement of my item so effortless. Rather than reffering me to call the manufacturer, they just made sure the item was in stock and exchanged it for me hassle free. Definitely reccomend getting it.

Product works amazing and battery is really good. Definitely recommend.

Great group, always take care of any issues, Ive had issues with different electronics over the years, definitely worth getting geek squad protection with every purchase, they're alot better than trying to deal with manufacturers warranty departments.

I rarely write reviews but I think it’s important that anyone who is in the fence about getting this plan for anything they use daily gets it. In many instances it increase and improvise upon the manufacture warranty. It’s often times more value per money that appliance itself. Most issues can be resolved by going to a local store rather than shipping things off. I’m not familiar with how it works for activated devices but for appliances and small tech this is an easy buy. Please just do yourself a favor and factor it into the cost of what ever you plan to buy when you’re saving for it. It’s much better than having to pay for unplanned replacements without it.

[Employee of bestbuy] Love how small this heater is! It does a great job warming up my studio apartment. Plus the options for how hot and how long to run it are very simple and easy to use. I would definitely recommend this little heater to everyone!

I have to use Geek Squad protection many times and it has always been worth the money.

Great coffee machine, delivers a far better coffee than you would buy anywhere out of home. That said I do wish it was a little less expensive. We have also noticed the smaller parts tend to stop working. Otherwise a fantastic machine!

Great customer service and great price for the amount if support you receive as a customer.

I have coffee espressos every morning , I became my own barista at work ! I even took my new coffe maker to work and all my co workers never worked better with coffee !

Great Customer Service. Knowledgeable with process and coverage.

My experience with the Geek squad has been awesome. It’s one particular technician that is always hands on , knowledgeable, helpful, supportive and provides satisfactory service when I go into the store for services

My husband LOVES IT. This is his favorite thing to cook in. He is heart broke and sad that we just found out it has a Recall. He loves this air fryer, we have had 3 different ones before buying this 1 (since air fryers came out on the market). I brought this Air Fryer around Nov. or DEC. 2020 and I have to say the longer we have had it the more attached we have become to it. ANYONE INTERESTED IN A REALLY GOOD, MID-PRICED AIR FRYER EVEN AFTER 2YRS IT A MOST GRAB.. PERSONALLY ANYTHING I CAN PURCHASE AT BEST BUY I DO... I REALLY, RELLY, LOVE THERE EXTENDED WARRANTY, THE BEST OUT THERE... SO HAT'S OFF TOO BEST BUY

I have purchased the Geek Squad warranty on all of my Norelco razors that I have purchased through Best Buy since 2003. I’ve had to use this warranty a handful of times throughout the years as electric razors are one of those things that seem to break within the first two years. I have never had an issue when making a claim using the Geek Squad warranty and highly recommend it when buying certain products.

Great protection plan! I’ve had accidental damage before, so it’s good to know my tech is covered. Geek Squad is reliable, explains everything clearly, and the process is smooth.

Geek squad is the greatest when it comes to service and friendly advice. Great to talk with geek squad staff.!!