Customer Ratings & Reviews

[Employee of bestbuy] very nice to have insurance on this stuff, you never know when it can break

Came out to the house to deliver my new clothes dryer. Unhooked & hauled old dryer off & installed new one. Very pleasant friendly guy. Ive bought several items from Best Buy. Very nice products. Will continue buying from them. Easy payment with low or no intetest.

It is a warranty and other than it being a good value and security, there is not much to tell.

Worth the purchase. The people working for Geek Squad are excellent at setting up your TV and mounting it to the wall. They also setup my receiver, DVD player. Programed my universal remote and took the time to explain how to use everything. The last time the tech was at my home he connected my new modem. He did all the communicating with Cox tech support. Then he set up my new mesh router. Worth the purchase big-time!

[Employee of bestbuy] Depending on the product, this can be a really good deal. I especially recommend this for things that are active and could easily get damaged/worn down over time. This replacement service has benefitted me numerous times in the past.

I had issues with my Googlr Pixel 8 phone and within a few minutes the Geek Squad tevhnician cleared the problem up.

These guys are very awesome. I love Best Buy. It’s a no nonsense situation almost always go in a handle your business you do it you cut it do you wait around a bit and then you go and I’ve been happy 99% of the time can’t beat that and when buying a cup of coffee, pots and vacuums along the way or something happened to them I could just walk in and get another one or have another one sent right out to me because geek squad rocks

[Employee of bestbuy] It’s easy to fulfill. All you have to do is bring your old one in and they give you a new one.

The agents helped us when we bought a fridge at no cost!

The service was amazing,technician very friendly and reliable

Geek squad help me work and get it up running in no time. They are great people to work with and understand that all people are not smart with technology. Give them a try, you will not regret it.

It’s useful to take service when you get any problem it’s work more than new product need to take the things which you buy don’t forget

The geek squad agents were very helpful in resolving our problem and very professional in their work

Great geek squad! They make the claims so easy and painless.

Good value for my family. I hope if I need to use this service it will be as easy as everything else has been with Best Buy.

Excellent service, highly recommended! They are smart and knowledgeable!

Easy to communicate with easy to get an appointment. Friendly and knowledgeable

I dont Usually purchase the extra Protection it usually seems To run along with same lines as the warranty and I already get extra warranty using my visa BUT...none of that covers "Accidental"! Absolute must have for me You be out of your mind not to get it My son just purchased the new Xbox one s Series Best Buy has been out of it So he wanted to go to Target but I made him wait and hunt page for it to come back in stock Just so He could get The geek squad protection and he only had to wait 2 days and got it cheaper

this guys are the best, good customer service no hidden fees

Worth getting to be covered if anything happens to product