Customer Ratings & Reviews

My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

Excellent excellent excellent excellent excellent great excellent great excellent great job

The Best Buy replacement program is the best - no questions asked . I had a Oster food processor which had stopped working and had went to the service center to get it looked at. They were quick to check it and mention they will refund the full amount since it would be not worth to repair it .

Great communication installed md program product!!

I am a big fan of Geek Squad warranties! I have been using them for years and will continue to! I have yet to be disappointed by the quality and results of using them! If they can’t fix the problem then they replace the product with the same product if it’s available or with another product if not! They make it so easy and painless!

This fan blows like an air conditioner!! Highly recommend

I always purchase the warranty whenever I buy a pricey electronic device. It is a MUST. I have never had an issue with warranty and they make it so easy for you.

Love the Greek Squad, The work on replace very fast. You are finished less than 20 min.

[Employee of bestbuy] The geek squad protection plans really save my life

Very helpful they know how to represent customers.

The Best Espresso Machine Ever! Fully automatic, easy to use and makes a perfect cafe latte! Very easy to use and love the self cleaning system. Totally recommend this machine. My previous Delonghi espresso machine worked for 26 years. They make great products and Best Buy had the best price.

That is amazing. It works. Any problems. Highly recommend

Geek Squad is awesome! They replaced my 2-year-old laptop when the speakers stopped working. Great customer service and expert technicians. Thank you for going above and beyond!

The best option I haI have a few items under the GS always. When I have any issue, they replace or have the money I pay for if.

Have bought the Geek Squad on all my Best Buy purchases. Claims are handled quick and easy, never a hiccup. Phone support and resolution is excellent. Will buy again.

Great products and help over years of services from all departments. Love it

[Employee of bestbuy] Best service ever! Bestbuy sells the best products! I purchased a Dyson air wrap for my daughter and it did not disappoint. Although it stopped working and kept shutting down when she used it. Thank god I I had purchased a 2 year warranty on the Dyson. Very happy with Dyson and the vacuum I purchased.

Geek squad has been a savior when it comes to my younger child's tablet. If it was not repairable geek squad did not try and sale me but offered to replace his tablet with a small up fee. Which was better than paying for a complete new one

Their efficient claims process and fast replacements mean minimal downtime. For anyone who relies heavily on their devices, this plan is a lifesaver. It's a must-have for safeguarding your tech investments against the unexpected.

I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.