Customer Ratings & Reviews

Great products and help over years of services from all departments. Love it

I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.

We had a large tv from Best Buy with Geek Squad service and when it needed service, the technician came to the house and checked it. The first service call was prompt and he brought one board with him based on our problem description, but we had to wait a week for the other board needed. They did fix the tv in home and other than the delay everything was very easy with the process.

Getting a 2-year warranty for this price was amazing. I hope I don't need to use it but I feel so much better about my purchase because I have it. I used it for a cooking appliance because, unlike a computer or phone, it's very basic it usually just needs to heat and will not receive software updates. It just makes sense to buy the warranty.

The agent explained everything very well to me and was very precise

Bought this for my air fryer. Just in case something happens? Just 10 dollars for 2 years. I think it’s worth it . Peace of mind.

[Employee of bestbuy] Easy to use in store. No need to ship out or go without it.

Probably a good value, haven’t had to use it.the product works great.

Haven’t had to use them yet for this product have in the past and very easy to deal with

100 percent reliable and a must to have it you're an avid BBY shopper... especially for electronics.

My family breaks stuff all the time and I don't wanna gey upset if something happens

If you ever but an appliance, always by a extended warranty for your product. It will give you a piece of mind.

Bought for an oven roaster which broke about a year after purchase for no reason, just suddenly stopped working and was able to get a full refund, the prices went up so it was hard to get similar priced oven but refund is better than nothing

Great package worth for the protection of your valuable appliances

The agents are readily available and I know this because I used it for my Air Fryer that gave up on me and they happily replaced it for me since it was unfixable.

Geek Squad™ service is unlike any other warranty program offered by any other retailer. There is absolutely no stress, no drama, no surprises involved. If your item is borked, it is replaced. If it is no longer available, your purchase price is refunded to a BBY gift card. They keep it simple and straightforward

The warranty covered my coffee pot. Without the warranty I would have been buying another coffee pot.

great brand, fast delivery, good quality, low price

I feel geek squad is something that you must have and must always get. Accidents happen or things may go wrong with your product and instead of buying a whole new one you can just take out to Best Buy go to geek squad and have them look at it. If it is fixable then they will fix it and if they can’t then guess what happens they replace it. That is Great and you can always know that you will have the best out of your product no Matter what it is

Love that they will replace instead of returning to fix